Well, I'm not sure if this means anything for you guys, but here's a bit abou customercare.
When I first got my tablet, the Trust, I was worried that the tips for it might wear down fast. I used alot of preassure when I first started out.
So I contacted Trust through their website and asked about places to get new tips. And voila, they sent me a bag of eight of them. Cheap stuff, so sure, easy customer care.
Yesterday I thought my kids had flushed/tossed the pen in the toilet and/or garbagebag, so I thought I lost my tablet.
I sent a question to the Trust people about the possibilities to buy jus the pen, as the expense for an entire tablet feels aot when you allready have one. This is the reply I got:
Quote:
Dear customer,
A free pen has been sent to you today.
Kind regards,
Liliane Loiseleur
Trust Customer Care
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Also, I can personally vouch for the durability of it, it can take two young boys, aged between one and four, molesting it, barfing on it, banging it, and it still works.
Im not saying it is as good as the "twice the preassure, no-battery-superwacom", but I'm saying, for a starting tablet, when you have a situation where there is risk of the tablet getting into harms way, and when you want good customercare. Trust is a good choice...
I'll probably buy me a wacom later, once this is worn out...but for now, I'm just fine with it...